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Career Exploration

Switchboard Operators, Including Answering Service

Also called: CBX Operator (Computerized Branch Exchange Operator), Communications Specialist, PBX Operator (Private Branch Exchange Operator), Switchboard Operator (SB Operator)

What They Do

Operate telephone business systems equipment or switchboards to relay incoming, outgoing, and interoffice calls. May supply information to callers and record messages.

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