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Career Exploration

Interviewers, Except Eligibility and Loan

Also called: Admissions Clerk, Admissions Representative, Interviewer, Registration Clerk

What they do:

Interview persons by telephone, mail, in person, or by other means for the purpose of completing forms, applications, or questionnaires. Ask specific questions, record answers, and assist persons with completing form. May sort, classify, and file forms.

On the job, you would:
  • Ask questions in accordance with instructions to obtain various specified information, such as person's name, address, age, religious preference, or state of residency.
  • Identify and report problems in obtaining valid data.
  • Ensure payment for services by verifying benefits with the person's insurance provider or working out financing options.
On the job, you'll need:

Business

  • customer service
  • administrative services

Arts and Humanities

  • English language

Engineering and Technology

  • computers and electronics

Math and Science

  • arithmetic, algebra, geometry, calculus, or statistics

Basic Skills

  • listening to others, not interrupting, and asking good questions
  • talking to others

Problem Solving

  • noticing a problem and figuring out the best way to solve it

Social

  • understanding people's reactions
  • looking for ways to help people

Verbal

  • communicate by speaking
  • listen and understand what people say

Ideas and Logic

  • order or arrange things
  • make general rules or come up with answers from lots of detailed information

Conventional

People interested in this work like activities that include data, detail, and regular routines.

  • Attention to Detail
  • Adaptability/Flexibility
  • Stress Tolerance
  • Integrity
  • Self Control
  • Dependability

Enterprise resource planning ERP software

  • Oracle PeopleSoft
  • SAP Business Objects

Presentation software

  • Microsoft PowerPoint

Project management software

  • Qualtrics Insight
  • SaaS SurveyMonkey

Video courtesy of CareerOneStop.

Job Outlook

The job outlook for this position is Below Average.

New job opportunities are less likely in the future.

Median Annual Salary: $38,700

Education

High school diploma/GED or associate's degree is usually needed.