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Career Exploration

Office Clerks, General

Also called: Clerk, Office Assistant, Office Clerk, Office Services Specialist

What they do:

Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring knowledge of office systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, office machine operation, and filing.

On the job, you would:
  • Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
  • Answer telephones, direct calls, and take messages.
  • Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
On the job, you'll need:

Business

  • administrative services
  • customer service

Arts and Humanities

  • English language

Basic Skills

  • listening to others, not interrupting, and asking good questions
  • reading work related information

Social

  • changing what is done based on other people's actions
  • looking for ways to help people

Verbal

  • communicate by speaking
  • listen and understand what people say

Attention

  • pay attention to something without being distracted

Conventional

People interested in this work like activities that include data, detail, and regular routines.

  • Integrity
  • Attention to Detail
  • Cooperation
  • Self Control
  • Dependability
  • Adaptability/Flexibility

Data base user interface and query software

  • Blackboard software
  • Yardi software

Medical software

  • Henry Schein Dentrix
  • MEDITECH software

Accounting software

  • Intuit QuickBooks
  • Sage 50 Accounting

Video courtesy of CareerOneStop.

Job Outlook

The job outlook for this position is Bright.

New job opportunities are very likely in the future. This career will have large numbers of openings.

Median Annual Salary: $38,040

Education

High school diploma/GED or associate's degree is usually needed.