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Career Exploration

Fast Food and Counter Workers

Also called: Cafe Server, Cafeteria Server, Food Service Assistant, Food Service Worker

What they do:

Perform duties such as taking orders and serving food and beverages. Serve customers at counter or from a steam table. May take payment. May prepare food and beverages.

On the job, you would:
  • Communicate with customers regarding orders, comments, and complaints.
  • Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment.
  • Accept payment from customers, and make change as necessary.
On the job, you'll need:

Business

  • customer service
  • sales and marketing

Manufactured or Agricultural Goods

  • food production
  • manufacture and distribution of products

Safety and Government

  • public safety and security

Arts and Humanities

  • English language

Basic Skills

  • listening to others, not interrupting, and asking good questions

Social

  • looking for ways to help people
  • understanding people's reactions

Verbal

  • listen and understand what people say
  • communicate by speaking

Attention

  • do two or more things at the same time

Realistic

People interested in this work like activities that include practical, hands-on problems and solutions.

  • Self Control
  • Dependability
  • Adaptability/Flexibility
  • Cooperation
  • Attention to Detail
  • Initiative

Spreadsheet software

  • Microsoft Excel

Computer based training software

  • Quizlet

Point of sale POS software

  • Foodman Home-Delivery
  • Plexis Software Plexis POS

Video courtesy of CareerOneStop.

Job Outlook

The job outlook for this position is Bright.

New job opportunities are very likely in the future. This career will have large numbers of openings.

Median Annual Salary: $27,930

Education

No high school diploma/GED or high school diploma/GED is usually needed.