Searching

Career Exploration

Lodging Managers

Also called: Front Desk Manager, Front Office Manager, Hotel Manager, Resort Manager

What they do:

Plan, direct, or coordinate activities of an organization or department that provides lodging and other accommodations.

On the job, you would:
  • Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints.
  • Participate in financial activities, such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments.
  • Confer and cooperate with other managers to ensure coordination of hotel activities.
On the job, you'll need:

Arts and Humanities

  • English language

Business

  • management
  • human resources (HR)

Math and Science

  • arithmetic, algebra, geometry, calculus, or statistics
  • psychology

Engineering and Technology

  • computers and electronics

Basic Skills

  • listening to others, not interrupting, and asking good questions
  • talking to others

Social

  • looking for ways to help people
  • understanding people's reactions

Problem Solving

  • noticing a problem and figuring out the best way to solve it

Verbal

  • communicate by speaking
  • communicate by writing

Ideas and Logic

  • notice when problems happen
  • order or arrange things

Math

  • choose the right type of math to solve a problem

Enterprising

People interested in this work like activities that include leading, making decisions, and business.

  • Dependability
  • Persistence
  • Initiative
  • Adaptability/Flexibility
  • Attention to Detail
  • Self Control

Electronic mail software

  • Email software
  • Microsoft Outlook

Presentation software

  • Microsoft PowerPoint

Facilities management software

  • M-Tech Hotel Service Optimization System HotSOS
  • UniResMan

Video courtesy of CareerOneStop.

Job Outlook

The job outlook for this position is Bright.

New job opportunities are very likely in the future. This career will grow rapidly in the next few years.

Median Annual Salary: $61,910

Education

Bachelor's degree or no high school diploma/GED is usually needed.