Also called: Directory Assistance Operator, Information Specialist, Long Distance Operator (LD Operator), Telephone Operator
Provide information by accessing alphabetical, geographical, or other directories. Assist customers with special billing requests, such as charges to a third party and credits or refunds for incorrectly dialed numbers or bad connections. May handle emergency calls and assist children or people with physical disabilities to make telephone calls.
Business
Arts and Humanities
Communications
Basic Skills
Problem Solving
Verbal
Ideas and Logic
Conventional
People interested in this work like activities that include data, detail, and regular routines.
Operating system software
Presentation software
Spreadsheet software
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