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Career Exploration

Travel Agents

Also called: Destination Specialist, Travel Agent, Travel Consultant, Travel Counselor

What they do:

Plan and sell transportation and accommodations for customers. Determine destination, modes of transportation, travel dates, costs, and accommodations required. May also describe, plan, and arrange itineraries and sell tour packages. May assist in resolving clients' travel problems.

On the job, you would:
  • Collect payment for transportation and accommodations from customer.
  • Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by various travel carriers.
  • Converse with customer to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required.
On the job, you'll need:

Business

  • customer service
  • sales and marketing

Arts and Humanities

  • English language

Math and Science

  • geography

Engineering and Technology

  • computers and electronics

Basic Skills

  • listening to others, not interrupting, and asking good questions
  • reading work related information

Social

  • looking for ways to help people
  • understanding people's reactions

Problem Solving

  • noticing a problem and figuring out the best way to solve it

Verbal

  • listen and understand what people say
  • communicate by speaking

Ideas and Logic

  • notice when problems happen
  • order or arrange things

Attention

  • pay attention to something without being distracted

Enterprising

People interested in this work like activities that include leading, making decisions, and business.

  • Attention to Detail
  • Integrity
  • Dependability
  • Self Control
  • Achievement/Effort
  • Cooperation

Data base user interface and query software

  • Microsoft Access
  • Travel Agent CMS

Video conferencing software

  • Zoom

Calendar and scheduling software

  • Apollo Reservation System
  • Rezgo online booking software

Video courtesy of CareerOneStop.

Job Outlook

The job outlook for this position is Average.

New job opportunities are likely in the future.

Median Annual Salary: $46,400

Education

Associate's degree or high school diploma/GED is usually needed.