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Career Exploration

Counter and Rental Clerks

Also called: Counter Clerk, Rental Agent, Rental Sales Representative, Video Clerk

What they do:

Receive orders, generally in person, for repairs, rentals, and services. May describe available options, compute cost, and accept payment.

On the job, you would:
  • Compute charges for merchandise or services and receive payments.
  • Receive orders for services, such as rentals, repairs, dry cleaning, and storage.
  • Explain rental fees, policies, and procedures.
On the job, you'll need:

Business

  • customer service
  • administrative services

Arts and Humanities

  • English language

Math and Science

  • arithmetic, algebra, geometry, calculus, or statistics

Basic Skills

  • listening to others, not interrupting, and asking good questions
  • talking to others

Social

  • looking for ways to help people
  • understanding people's reactions

Verbal

  • listen and understand what people say
  • communicate by speaking

Ideas and Logic

  • notice when problems happen
  • order or arrange things

Conventional

People interested in this work like activities that include data, detail, and regular routines.

  • Attention to Detail
  • Dependability
  • Self Control
  • Cooperation
  • Integrity
  • Stress Tolerance

Data base user interface and query software

  • Database software
  • Oracle Database

Presentation software

  • Microsoft PowerPoint

Spreadsheet software

  • Microsoft Excel

Video courtesy of CareerOneStop.

Job Outlook

The job outlook for this position is Average.

New job opportunities are likely in the future.

Median Annual Salary: $35,830

Education

High school diploma/GED or bachelor's degree is usually needed.