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Career Exploration

Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop

Also called: Buffet Hostess, Greeter, Host, Hostess

What they do:

Welcome patrons, seat them at tables or in lounge, and help ensure quality of facilities and service.

On the job, you would:
  • Provide guests with menus.
  • Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.
  • Greet guests and seat them at tables or in waiting areas.
On the job, you'll need:

Business

  • customer service
  • sales and marketing

Arts and Humanities

  • English language

Manufactured or Agricultural Goods

  • food production

Math and Science

  • arithmetic, algebra, geometry, calculus, or statistics

Basic Skills

  • listening to others, not interrupting, and asking good questions
  • talking to others

Social

  • looking for ways to help people
  • understanding people's reactions

Verbal

  • communicate by speaking
  • listen and understand what people say

Attention

  • do two or more things at the same time

Social

People interested in this work like activities that include helping people, teaching, and talking.

  • Cooperation
  • Stress Tolerance
  • Self Control
  • Dependability
  • Social Orientation
  • Adaptability/Flexibility

Spreadsheet software

  • Microsoft Excel

Point of sale POS software

  • Hospitality Control Solutions Aloha Point-of-Sale

Data base user interface and query software

  • Avenista Table Reservations
  • Reservation software

Video courtesy of CareerOneStop.

Job Outlook

The job outlook for this position is Bright.

New job opportunities are very likely in the future. This career will have large numbers of openings.

Median Annual Salary: $27,720

Education

High school diploma/GED or no high school diploma/GED is usually needed.