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First-Line Supervisors of Food Preparation and Serving Workers

Also called: Cafeteria Manager, Food Service Manager, Food Service Supervisor, Kitchen Manager

What they do:

Directly supervise and coordinate activities of workers engaged in preparing and serving food.

On the job, you would:
  • Perform various financial activities, such as cash handling, deposit preparation, and payroll.
  • Resolve customer complaints regarding food service.
  • Compile and balance cash receipts at the end of the day or shift.
On the job, you'll need:

Business

  • customer service
  • management

Manufactured or Agricultural Goods

  • food production
  • manufacture and distribution of products

Arts and Humanities

  • English language

Education and Training

  • teaching and course design

Basic Skills

  • keeping track of how well people and/or groups are doing in order to make improvements
  • talking to others

Social

  • changing what is done based on other people's actions
  • looking for ways to help people

Resource Management

  • selecting and managing the best workers for a job
  • making spending decisions and keeping track of what is spent

Verbal

  • communicate by speaking
  • listen and understand what people say

Ideas and Logic

  • notice when problems happen
  • use rules to solve problems

Attention

  • do two or more things at the same time
  • pay attention to something without being distracted

Math

  • add, subtract, multiply, or divide

Enterprising

People interested in this work like activities that include leading, making decisions, and business.

  • Stress Tolerance
  • Dependability
  • Cooperation
  • Leadership
  • Self Control
  • Integrity

Spreadsheet software

  • Microsoft Excel
  • Restaurant Operations & Management Spreadsheet Library

Word processing software

  • Evernote
  • Microsoft Word

Point of sale POS software

  • Intuit QuickBooks Point of Sale
  • ParTech PixelPoint POS

Video courtesy of CareerOneStop.

Job Outlook

The job outlook for this position is Bright.

New job opportunities are very likely in the future. This career will grow rapidly in the next few years and will have large numbers of openings.

Median Annual Salary: $37,050

Education

High school diploma/GED or no high school diploma/GED is usually needed.

Explore More

See other careers in the Hotel & Food industry.