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Career Exploration

First-Line Supervisors of Housekeeping and Janitorial Workers

Also called: Environmental Services Supervisor (EVS), Executive Housekeeper, Housekeeping Supervisor, Maintenance Supervisor

What they do:

Directly supervise and coordinate work activities of cleaning personnel in hotels, hospitals, offices, and other establishments.

On the job, you would:
  • Supervise in-house services, such as laundries, maintenance and repair, dry cleaning, or valet services.
  • Select the most suitable cleaning materials for different types of linens, furniture, flooring, and surfaces.
  • Advise managers, desk clerks, or admitting personnel of rooms ready for occupancy.
On the job, you'll need:

Business

  • customer service
  • management

Arts and Humanities

  • English language

Education and Training

  • teaching and course design

Safety and Government

  • public safety and security

Basic Skills

  • keeping track of how well people and/or groups are doing in order to make improvements
  • talking to others

Problem Solving

  • noticing a problem and figuring out the best way to solve it

Social

  • changing what is done based on other people's actions
  • looking for ways to help people

Verbal

  • communicate by speaking
  • listen and understand what people say

Ideas and Logic

  • notice when problems happen
  • order or arrange things

Enterprising

People interested in this work like activities that include leading, making decisions, and business.

  • Leadership
  • Self Control
  • Attention to Detail
  • Dependability
  • Integrity
  • Cooperation

Electronic mail software

  • Email software
  • Microsoft Outlook

Presentation software

  • Microsoft PowerPoint

Data base user interface and query software

  • Facility use software
  • Microsoft Access

Video courtesy of CareerOneStop.

Job Outlook

The job outlook for this position is Average.

New job opportunities are likely in the future.

Median Annual Salary: $44,440

Education

High school diploma/GED or some college is usually needed.