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Career Exploration

Ushers, Lobby Attendants, and Ticket Takers

Also called: Lobby Attendant, Ticket Taker, Usher, Visitor Services Representative

What they do:

Assist patrons at entertainment events by performing duties, such as collecting admission tickets and passes from patrons, assisting in finding seats, searching for lost articles, and helping patrons locate such facilities as restrooms and telephones.

On the job, you would:
  • Greet patrons attending entertainment events.
  • Sell or collect admission tickets, passes, or facility memberships from patrons at entertainment events.
  • Clean facilities.
On the job, you'll need:

Business

  • customer service

Arts and Humanities

  • English language

Safety and Government

  • public safety and security

Communications

  • multimedia

Basic Skills

  • talking to others
  • listening to others, not interrupting, and asking good questions

Social

  • understanding people's reactions
  • looking for ways to help people

Verbal

  • communicate by speaking
  • listen and understand what people say

Attention

  • pay attention to something without being distracted

Social

People interested in this work like activities that include helping people, teaching, and talking.

  • Self Control
  • Cooperation
  • Social Orientation
  • Dependability
  • Integrity
  • Concern for Others

Spreadsheet software

  • Microsoft Excel

Presentation software

  • Microsoft PowerPoint

Optical character reader OCR or scanning software

  • Ticket Alternative Express Entry
  • Ticket scanning software

Video courtesy of CareerOneStop.

Job Outlook

The job outlook for this position is Average.

New job opportunities are likely in the future.

Median Annual Salary: $27,650

Education

High school diploma/GED or no high school diploma/GED is usually needed.