Business
- customer service
- management
Arts and Humanities
Safety and Government
- public safety and security
- law and government
Education and Training
- teaching and course design
Basic Skills
- thinking about the pros and cons of different ways to solve a problem
- listening to others, not interrupting, and asking good questions
Social
- looking for ways to help people
- understanding people's reactions
Verbal
- listen and understand what people say
- communicate by speaking
Attention
- do two or more things at the same time
- pay attention to something without being distracted
Controlled Movement
- quickly decide if you should move your hand, foot, or other body part
- use your arms and/or legs together while sitting, standing, or lying down
Ideas and Logic
- notice when problems happen
Realistic
People interested in this work like activities that include practical, hands-on problems and solutions.
- Dependability
- Concern for Others
- Self Control
- Attention to Detail
- Integrity
- Cooperation
Spreadsheet software
Helpdesk or call center software
- Computer aided dispatch software
Electronic mail software
