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Career Exploration

Arbitrators, Mediators, and Conciliators

Also called: Alternative Dispute Resolution Coordinator (ADR Coordinator), Arbitrator, Labor Arbitrator, Mediator

What they do:

Facilitate negotiation and conflict resolution through dialogue. Resolve conflicts outside of the court system by mutual consent of parties involved.

On the job, you would:
  • Prepare written opinions or decisions regarding cases.
  • Apply relevant laws, regulations, policies, or precedents to reach conclusions.
  • Conduct hearings to obtain information or evidence relative to disposition of claims.
On the job, you'll need:

Arts and Humanities

  • English language

Safety and Government

  • law and government

Business

  • human resources (HR)

Math and Science

  • psychology

Basic Skills

  • listening to others, not interrupting, and asking good questions
  • talking to others

Problem Solving

  • noticing a problem and figuring out the best way to solve it

Social

  • bringing people together to solve differences
  • talking people into changing their minds or their behavior

Verbal

  • communicate by speaking
  • communicate by writing

Ideas and Logic

  • make general rules or come up with answers from lots of detailed information
  • use rules to solve problems

Enterprising

People interested in this work like activities that include leading, making decisions, and business.

  • Analytical Thinking
  • Self Control
  • Integrity
  • Independence
  • Stress Tolerance
  • Attention to Detail

Enterprise resource planning ERP software

  • Oracle PeopleSoft
  • SAP software

Presentation software

  • Microsoft PowerPoint

Spreadsheet software

  • Microsoft Excel

Video courtesy of CareerOneStop.

Job Outlook

The job outlook for this position is Bright.

New job opportunities are very likely in the future. This career will grow rapidly in the next few years.

Median Annual Salary: $64,030

Education

Professional degree or bachelor's degree is usually needed.